United Kingdom:
If you order before noon we will dispatch the same day and we provide tracking numbers for your order.
UK Shipping costs are 48HRs £3.99, 24HRs £5.99 (NI, Highlands, Islands included but expect slightly longer delivery times). We use Royal Mail for all UK shipments.
Orders over £50 come with free standard delivery.
International Shipping:
For all countries outside the EU, the express courier rate is £25 per order. Orders over £300 come with free shipping.
For shipments outside Europe, once you select your country we will apply a 20% discount to remove the UK VAT.
We try our best to ship to most countries but if you are unsure about the possibility of shipping to your country, please write to us at Info@shop.crucial-drinks.com or chat via Messenger? and we will do our best to arrange shipping or let you know where you can buy our brands locally.
TEMPORARY SUSPENSION OF EU SHIPMENTS
We are very sorry but due to the UK’s exit from the EU customs union this January we must suspend deliveries to the EU until the current situation changes.
If you order a product for delivery to one of the international locations outside Europe, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. There may also be administration charges imposed by foreign customs authorities or by our delivery agents. Please note that we have no control over these charges and we cannot predict their amount. The recipient will be responsible for payment of the aforementioned import duties, taxes and charges. Please contact the customs office in the destination country for further information before placing your order. If you live outside the EU especially, please check before ordering or write to us and we will help answer your questions. Refusing a delivery and returning it to Scotland can be very expensive so this is best avoided.
To all the good folks in the USA, we are really sorry but we can’t ship to you. In all likelihood your package would be seized by customs and never be seen again. Too tragic to contemplate… We do have an importer in the USA and if you are having trouble finding a retailer, please write to us with your location and we’ll do our best to find a shop nearby.
Other countries/regions we cannot ship to include: Russia, India, China, Venezuela, Middle East, Africa.
Please contact us if you have any questions.