As standard we use Parcelforce Express Couriers. If you order before noon we will dispatch the same day and UK Mainland delivery is usually next day. At busy seasonal times or with unforeseen events, delivery might take slightly longer. We provide tracking numbers for your order. If you supply your phone number we will pass this to the courier to help with delivery. We will never use your phone number for any other purpose.
Mainland UK Shipping costs are £3.95, orders over £50 come with free delivery.
TEMPORARY SUSPENSION OF EU SHIPMENTS
We are very sorry but due to the UK’s exit from the EU customs union this January we must suspend deliveries to the EU until the requirements for documentation are confirmed.
We ship by express courier to selected countries in Europe for a flat rate per order of £12. The countries with this rate are: Northern Ireland, UK Islands, Germany, France, Belgium, Netherlands, Ireland, Luxembourg, Denmark. Orders over £100 come with free shipping.
For all other countries, the express courier rate is £25 per order. Orders over £200 come with free shipping.
We try our best to ship to most countries but if you are unsure about the possibility of shipping to your country, please write to us at Info@shop.crucial-drinks.com or chat via Messenger💬 and we will do our best to arrange shipping or let you know where you can buy our brands locally.
To all the good folks in the USA, we are really sorry but we can’t ship to you. In all likelihood your package would be seized by customs and never be seen again. Too tragic to contemplate… We do have an importer in the USA and if you are having trouble finding a retailer, please write to us with your location and we’ll do our best to find a shop nearby.
Other countries/regions we cannot ship to include: Russia, India, China, Venezuela, Middle East, Africa.
Please contact us if you have any questions.
For shipments outside Europe, once you select your country we will apply a 20% discount to remove the UK VAT.
If you order a Product for delivery to one of the international locations outside Europe, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. There may also be administration charges imposed by foreign customs authorities or by our delivery agents. Please note that we have no control over these charges and we cannot predict their amount. The recipient will be responsible for payment of the aforementioned import duties, taxes and charges. Please contact the customs office in the destination country for further information before placing your order. If you live outside the EU especially, please check before ordering or write to us and we will help answer your questions.